Patient Journey
The Clinic
Set on a discreet side street near Sloane Square, the clinic is a relaxing haven where you can access sensible and trusted advice as well as cutting edge treatments. With two decades of medical experience, Dr Fiona offers very skilled expertise and a huge personal passion when it comes to great skincare and facial aesthetic treatments.
The clinic is also Save Face accredited. This is the industry-leading standard, whicuses stringent criteria with regards to clinical process, patient safety and customer services to ensure patients know they are in safe hand.
Each patient is treated as an individual and all treatments are fully tailored to your specific needs. Dr Fiona believes strongly in giving objective advice with both patient safety and satisfaction a priority for her and only uses scientifically proven effective treatments and technology.
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Patient Journey
Dr Fiona is known for her approachable nature and extremely thorough approach to patient care and applies the same approach to both her NHS and aesthetic patients. She firmly believes that the most important step is the consultation process as it allows her to get to know you, your lifestyle and what you would like to achieve with aesthetic procedures.
Each new patient has an hour-long complimentary consultation with Dr Fiona to fully discuss their concerns and during this time, she will develop a precise, personalised treatment plan, entirely tailored to your concerns. You will never feel under pressure to have a procedure and will be given as much time as you need during your appointment. Dr Fiona believes that if a treatment is done well, people should only ever compliment you on how well or rested you look rather than asking what you have had done!
Patient Journey
Caring and kindness are central to the ethos at the clinic and Dr Fiona and her team firmly believe in going the extra mile for her patients. Whether this is just coming in for skincare advice, talking through concerns about ageing or having treatment – patients will always feel listened to and heard.
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For Dr Fiona, her medical heritage and ethical practice are ingrained, and we would never proceed with a treatment or procedure if we don’t believe it is truly in the patients’ best interest.
Patient Journey
Dr Fiona is renowned for her thorough yet relaxed consultation style, taking a holistic approach to your treatment plan.
She creates a unique, bespoke journey for each client, using various products and treatments, such as injectable treatments, topical skincare (including prescription products) and aesthetics devices such as mesotherapy or microneedling. Dr. Fiona also emphasises the importance of nutrition and fitness for a healthy body and mind.
